- First Escalation Point (Immediate)Sh. Dhananjay Dixit (MTSS-V)Software Technology Parks of India, 8th Floor, UPSIDA Complex, Lakhanpur, Kanpur-208024Phone No : +91-512-2584765/9918005544Email : dhananjay.dixit@stpi.in
- Second Escalation PointAfter Two (2) HoursMs. Nalini PandeyDeputy DirectorPhone No : +91-8953121111Email : nalini.pandey@stpi.in
- Third Escalation PointAfter Four (4) HoursDr. Praveen Kumar DwivediAdditional Director & Officer-In-ChargePhone No : +91-9839201314Email : praveen.dwivedi@stpi.in